From announcing the show in April 2016 to the anticipated takeover in summer 2018, a look at how the world's biggest Broadway show landed in Iowa's capital city. Matthew Leimkuehler/The Register
You were willing to wait for it, Des Moines. And now it’s almost time to buy “Hamilton” tickets.
General public tickets to see the musical phenomenon are set to go on sale Friday at 9 a.m., Des Moines Performing Arts unveiled Thursday morning in a news release. Tickets to “Hamilton” at the Civic Center can be purchased via dmpa.org, by phone at 515-246-2300 or at the Des Moines Civic Center ticketing office (221 Walnut St.).
What you need to know
- Ticket prices range from $54 to $148.50, with a select number of premium seats available at $303.50 before servicing fees.
- There’s a four-ticket limit per purchase for all "Hamilton" performances.
- "Hamilton" runs at the Des Moines Civic Center from June 27 to July 15, 2018.
- Tickets will be mailed to purchasers 30 days before the scheduled performance.
- A total 40 lottery tickets are set to be sold for each show at $10 per ticket. Additional lottery details are to be released, the news release said.
Self-described as “the story of America then, told by America now,” the 11-time Tony Award-winning musical blends hip-hop, jazz and traditional pop to take its audience through the life of founding father Alexander Hamilton.
Event organizers strongly encourage potential ticket buyers to create a Des Moines Performing Arts ticketing account ahead of Friday's on-sale launch. Tickets cannot be purchased from Des Moines Performing Arts without first registering an account.
Additionally, organizers stress that online purchasers do not use a search engine to find tickets, but go to dmpa.org directly in a web browser. Using a search engine can lead to purchasing from unauthorized brokers.
Des Moines will be spending Independence Day with Alexander Hamilton. Independence Day 2018, that is. Wochit
Potential ticket buyers can enter a dmpa.org virtual waiting room 45 minutes ahead of the scheduled 9 a.m. on-sale time.
When the virtual “line” opens, everyone who entered the waiting room in the pre-sale period will be randomly assigned a number in line. Those who enter at 9 a.m. will be sent to the back of the virtual line on a first-come, first-serve basis.
After 9 a.m., the virtual waiting room will show a status bar indicating the estimated amount of time before your turn, as well as a message window updating you on which performances no longer have tickets available.
“They won’t know necessarily the number of people ahead of them, they’ll just know they have a certain amount of time before their turn,” Greg Votava, Des Moines Performing Arts digital marketing manager said.
Once it’s your turn to purchase tickets, you’ll be able to select which shows, the amount of the tickets — out of the maximum four allowed — and the price range. Seats will be selected for you based on the submitted criteria.
“Have multiple dates in mind,” said Denise Smithson-Green, Des Moines Performing Arts director of ticketing. “By the time it ends up being your turn, the seats you want might not be there.”
By phone: About 50 phone lines and 14 tellers will be staffed for Friday, Smithson-Green said. The tellers will take phone orders for “Hamilton” beginning at 9 a.m. on a first-come, first-serve basis.
Similar to the online process, you’ll be asked by the teller to provide which show, how many tickets and what price range you’d like your seats in. If you hit a busy signal, Smithson-Green said, continue calling until you’re put on hold or reach a teller.
Box office hours are 9 a.m. to 5 p.m. Monday-Friday. Des Moines Performing Arts staff plans to update the box office lines of which shows still have tickets available as the morning progresses.
Patrons should be ready to provide Des Moines Performing Arts account information for in-person and phone purchases.
“Be patient, be prepared to wait,” Smithson-Green said. “We’re going to get through it as fast as we can.”
More information can be found at dmpa.org.
A timeline of ‘Hamilton’ in Des Moines
- April 2016: Des Moines Performing Arts announces "Hamilton" as the first show of the 2017-18 Willis Broadway Series.
- December 2016: Behind the popularity of "Hamilton," the Register reports Des Moines Performing Arts reaches record season ticket sales for the 2016-17 Willis Broadway Series.
- March 2017: Des Moines Performing Arts unveils the 2017-18 Broadway series, including a three-week run of "Hamilton" performances in summer 2018.
- May 2017: For the first time in organization history, Des Moines Performing Arts announces a waiting list for 2017-18 Broadway season tickets. A record total 16,200 packages have been sold to the season, which continues Dec. 5 with Tony Award-nominated production “Waitress.”
- November 2017: "Hamilton" tickets to go on sale Friday, Nov. 17 at 9 a.m.
- 2018: "Hamilton" closes the year’s Broadway series with a three-week engagement at the Civic Center, scheduled for June 27-July 15.